Forgot your password?

If you can't remember your password, you can request a reset link by email. The link lets you choose a new password and sign in straight away.

Request a reset link

1. Open the Spotless Score app and go to the sign-in screen.
2. Tap Forgot your password? below the sign-in button.
3. Enter the email address you use to sign in and tapSend reset link.

If an account exists for that email, you'll receive an email fromnoreply@spotlessscore.uk with a link to reset your password. For security, we always show the same confirmation message whether or not the email is registered.

Set a new password

1. Open the reset link from the email — it arrives in your inbox within a few minutes. If you don't see it, check your spam or junk folder.
2. Enter a new password (at least 8 characters) and enter it again in the confirm box.
3. Tap Reset password. You'll see a confirmation that your password has been changed.
4. Sign in with your new password. You'll be signed out on your other devices — signing in on a new device does not sign you out elsewhere.

Still stuck?

Make sure you're using the email address that's registered to your account. If you still can't sign in, contact your account owner or Spotless Score support for help.