The Food Hygiene Rating Scheme (FHRS) is run by the Food Standards Agency (FSA) across England, Wales, and Northern Ireland. Scotland operates its own scheme called the Food Hygiene Information Scheme (FHIS). Both give businesses a rating based on their food hygiene standards.

How the rating scale works

RatingMeaning
5 — Very GoodExcellent food hygiene standards — what every business should aim for
4 — GoodGood standards — minor improvements needed
3 — Generally SatisfactorySome non-compliance found — improvement required
2 — Improvement NecessarySignificant non-compliance — major improvements needed
1 — Major Improvement NecessarySerious non-compliance — urgent action required
0 — Urgent Improvement NecessaryCritical non-compliance — immediate action required

Displaying your rating

In Wales and Northern Ireland, displaying your FHRS sticker is a legal requirement. In England, display is voluntary but strongly recommended — customers actively look for ratings when choosing where to eat.

How ratings are calculated

EHOs score three areas during an inspection (see The Three Assessment Areas for a detailed breakdown):

  1. Hygienic food handling
  2. Cleanliness and condition of premises
  3. Food safety management (HACCP, records, training)

Each area is scored separately. The lowest score has the biggest impact on your overall rating — so a weak area drags everything down.

Checking your current rating

You can look up your business on the FSA ratings website to see your current published rating. This is also how Spotless Score finds your business during onboarding.

How often are businesses inspected?

Inspection frequency depends on risk:

The EHO may visit more frequently if there are complaints, food poisoning outbreaks, or changes to the business.

Scotland: FHIS

Scotland uses the Food Hygiene Information Scheme (FHIS) instead of FHRS. Ratings are either Pass or Improvement Required (no numeric score). The standards inspectors check are very similar, but the simpler rating scale means fewer gradations.